I want to make sure that
at all times you feel comfortable and all your questions are
answered. To help with this I have gathered a list of frequently
asked questions and have tried to provide clear and detailed
answers for you. If you still have any questions regarding massage
and the therapeutic value of receiving one please feel free
to email me at: Gabriel@Kneadmassage.com
sincerely, Gabriel Castaño
Owner
Knead Massage
FAQ'S
- Do I have to get undressed for massage
therapy?
- What should I wear for our massage session?
- What type of lotion do you use?
- Do you provide music?
- Can I use my own music, lotion, etc.?
- How many days ahead should I call to book
a session?
- Do you offer any discounts or incentives?
- What is your cancellation policy?
- Can you massage me at my home or office?
- If I had a recent injury or surgery, is
a massage still okay?
- Can I eat right before my massage?
- Are your massage sessions customizable?
- Is the information you obtain about me
in our sessions confidential?
- How long are sessions and how much does
it cost?
- Are there contra indications for massage
therapy?
- Can I bring someone with me to the session?
- Does massage therapy hurt?
- What if I don't like my therapist?
This is one of the most frequently asked question! You can
wear shorts, underwear or nothing; it is totally up to you.
You will feel secure and comfortable at all times because
intimate areas are covered at all times, the only area which
is uncovered just for a moment is the area or part of the
body which the therapist is working on. For example: if the
therapist is massaging the right leg durring a Swedish massage,
the entire body is covered with sheet and towel except the
leg, when the right leg is done the therapist covers the right
leg and then uncovers the left leg.
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Now, if you choose to receive the massage undressed, the
Therapist will give you a few minutes by yourself in the massage
room in order to give you time to undress, get on the table
and cover yourself with a sheet
If you are uncomfortable with any aspect of the massage,
you should inform the therapist immediately. As you get to
know the therapist over repeated sessions, some of your preferences
and your level of comfort may very well change.
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There are so many companies that provide massage oil, but
I chose BIOTONE Revitalizing Massage oil, Unscented to be
used at Knead Massage, because according to my experience
it has enough components in it to assist the therapist to
give an even massage with out scrapes or sticking. In addition,
the lotion is not sticky, which means that, right after the
massage session you can put your clothes on and go and do
whatever you need to do without taking a shower. To prevent
any possible allergic reactions, or avoid a particular smell
that someone may not like, this particular lotion is unscented.
If you would like a particular lotion with scents, please
feel free to request this, if not then the unscented Biotone
massage oil will be used.
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Yes, the therapists generally bring several selections for
you to choose from that they either play on their portable
CD players or on your home stereo, depending on your preference.
If you like, you may play your own music as well.
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Yes, of course. If you prefer a certain lotion/oil/etc, just
feel free to tell the therapist and we will use it.
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You can make appointment average 24 - 72 hours before of
the day of the massage. In order to have your massage when
you would like it, it is preferable for you to book it the
earlier the better.
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Yes, I do. Please check the PACKAGE
PRICE section
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If the massage session is cancelled within the same day of
the massage, the total amount will normally be charged. If
the massage session is cancelled the day before the massage,
the 50% of the price will normally be charged. If the massage
session is cancelled between 2 and 3 days before of the massage
session, 25% of the price of the massage will normally be
charged depending on what was set up.
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Yes, we can. (Please see our Services Page)
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In some cases, massage may be indicated (advised), while
in other conditions and circumstances, massage may be contraindicated
(not permissible). Please call and we’ll discuss your
circumstances privately.
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It is my preference that you refrain from eating a real big
meal right before our session, however this is something that
is fairly common.
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Yes, All massages are adaptable to the individual, you just
need to discuss with your therapist.
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Yes, absolutely.
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Answer: Massage therapy is generally done in half-hour or
hour sessions. The cost will vary from massage modalities
and length of session. Knead Massage offers packages, gift
certificates and special promotions that can represent a savings
on the per-hour rate. Please see our Packages
Pages
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Answer: Not many. Massage should obviously not be done over
the site of any recent tissue damage, such as a broken bone,
a bruise, or a wound. Care should be taken with deep work
on persons with fragile or brittle bones. Areas of internal
organic problems should be avoided. If there is any doubt,
a physician should be consulted first and X-rays done. Be
sure to tell the therapist beforehand about any recent health
problems, injuries or surgeries. But on the whole, massage
therapy is extremely safe.
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Answer: If having someone present during the session makes
you more comfortable then by all means have someone with you.
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Answer: General relaxation massage should not hurt. If it
does, it means the therapist has found a problem area, and
you should tell the therapist. Most energy-related therapies
are painless. Any therapy that directly addresses myofascial
(soft-tissue or muscular) problems (such as neuromuscular,
deep tissue, trigger point, or similar therapies) may be painful
when treating problem areas. The pain comes not from the work
itself but from the problem in the tissue. In any case, the
patient needs to let the therapist know if the pain is more
than he or she cares to tolerate. And many patients describe
the therapeutic work as "hurting good," meaning
that they feel the difference between constructive and destructive
pain.
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Prior to booking your therapeutic massage you can request
either a male or female therapist. If you are unhappy with
your treatment we request that you advise us immediately and
specifically why you were unhappy with the treatment. All
Therapists are screened and are licensed prior to being hired
by Knead Massage, and we provide therapeutic massage
only.
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